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Dealers / El Paso, TX / Viva Chevrolet
Chevrolet dealerEl Paso, TX
C

Viva Chevrolet

Buyer's Guide grade C · 3,061 public reviews · September 2026

Viva Chevrolet earns a C. 3,061 public reviews average 4.2 stars and 17.3 percent are one or two stars. That ranks it above 33 percent of graded dealers around El Paso.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 17.3 percent, higher than the 13.1 percent typical near El Paso
  • Reviewers mention wait time most, in 55 reviews
  • Closed Sundays · Chevrolet dealer

Why It Got a C

The star average is 4.2 from 3,061 public reviews. After the grade pulls it toward the national average, it counts as 4.20. 17.3 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star2,304 75%
4 star153 5%
3 star73 2%
2 star65 2%
1 star466 15%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

wait time 55loaner car 17status updates 8chevy sonic 6injector 5transmission repair 4part availability 4vehicle availability 4no appointment needed 3time frame 3

Reviews here bring up transmission repair. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Viva Chevrolet

Viva Chevrolet sells new Chevrolet vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address5915 Montana Ave Bldg B, El Paso, TX 79925
Phone915-235-0766
Websitevivachevy.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Debit cards, Phone pay, Delivery
TypeChevrolet dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 8 PM
Saturday9 AM to 8 PM
SundayClosed

Common Questions

Is Viva Chevrolet a good dealer?
Viva Chevrolet earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 3,061 public reviews averaging 4.2 stars, with 17.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Viva Chevrolet inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in El Paso. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Viva Chevrolet open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in El Paso, TX. Found a car here? Book a pre purchase inspection in El Paso, TX before you sign.

Buying from this lot?

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We check the car at Viva Chevrolet before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500