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Dealers / Diamond Bar, CA / West Covina Chrysler Dodge Jeep Ram | Pinnacle Auto Group
Used car dealerWest Covina, CA
C

West Covina Chrysler Dodge Jeep Ram | Pinnacle Auto Group

Buyer's Guide grade C · 1,569 public reviews · September 2026

West Covina Chrysler Dodge Jeep Ram | Pinnacle Auto Group earns a C. 1,569 public reviews average 4.0 stars and 25 percent are one or two stars. That ranks it above 19 percent of graded dealers around Diamond Bar.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 25 percent, higher than the 15.5 percent typical near Diamond Bar
  • Reviewers mention car buying experience most, in 110 reviews
  • Open Sundays · Used car dealer

Why It Got a C

The star average is 4.0 from 1,569 public reviews. After the grade pulls it toward the national average, it counts as 4.00. 25 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star1,127 72%
4 star34 2%
3 star16 1%
2 star30 2%
1 star362 23%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 110easy process 62kind staff 52new car purchase 43finance department 32no pressure sales 21oil change 14extended warranty 8truck selection 8jeep selection 3

Reviews here bring up extended warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From West Covina Chrysler Dodge Jeep Ram | Pinnacle Auto Group

West Covina Chrysler Dodge Jeep Ram | Pinnacle Auto Group is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address298 N Azusa Ave, West Covina, CA 91791
Phone626-746-3132
Websitewestcovinacdjr.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeUsed car dealer

Hours

Monday8.30 AM to 9 PM
Tuesday8.30 AM to 9 PM
Wednesday8.30 AM to 9 PM
Thursday8.30 AM to 9 PM
Friday8.30 AM to 9 PM
Saturday8.30 AM to 9 PM
Sunday8.30 AM to 9 PM

Common Questions

Is West Covina Chrysler Dodge Jeep Ram | Pinnacle Auto Group a good dealer?
West Covina Chrysler Dodge Jeep Ram | Pinnacle Auto Group earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 1,569 public reviews averaging 4.0 stars, with 25 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at West Covina Chrysler Dodge Jeep Ram | Pinnacle Auto Group inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in West Covina. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is West Covina Chrysler Dodge Jeep Ram | Pinnacle Auto Group open on Sunday?
Its listed Sunday hours are 8.30 AM to 9 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Diamond Bar, CA. Found a car here? Book a pre purchase inspection in Diamond Bar, CA before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at West Covina Chrysler Dodge Jeep Ram | Pinnacle Auto Group before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500