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Dealers / Diamond Bar, CA / smart center West Covina
smart dealerWest Covina, CA
C

smart center West Covina

Buyer's Guide grade C · 20 public reviews · September 2026

smart center West Covina earns a C. 20 public reviews average 3.8 stars and 20 percent are one or two stars. That ranks it above 22 percent of graded dealers around Diamond Bar.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 20 percent, higher than the 15.5 percent typical near Diamond Bar
  • 20 public reviews on record
  • Open Sundays · smart dealer

Why It Got a C

The star average is 3.8 from 20 public reviews. After the grade pulls it toward the national average, it counts as 4.07. 20 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star10 50%
4 star4 20%
3 star2 10%
2 star0 0%
1 star4 20%

Buying From smart center West Covina

smart center West Covina sells new smart vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

This business has not claimed its public listing. Nationally, graded dealers with an unclaimed listing earn an F 42 percent of the time, against 13 percent for claimed ones. Confirm the address and phone before you go.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address2010 E Garvey Ave S, West Covina, CA 91791
Phone626-859-1200
Websitembwestcovina.com
Listed featuresOil changes, Service department, Credit cards, Debit cards, Phone pay
Typesmart dealer

Hours

Monday8.30 AM to 9 PM
Tuesday8.30 AM to 9 PM
Wednesday8.30 AM to 9 PM
Thursday8.30 AM to 9 PM
Friday8.30 AM to 9 PM
Saturday8.30 AM to 9 PM
Sunday10 AM to 8 PM

Common Questions

Is smart center West Covina a good dealer?
smart center West Covina earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 20 public reviews averaging 3.8 stars, with 20 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at smart center West Covina inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in West Covina. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is smart center West Covina open on Sunday?
Its listed Sunday hours are 10 AM to 8 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Diamond Bar, CA. Found a car here? Book a pre purchase inspection in Diamond Bar, CA before you sign.

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We check the car at smart center West Covina before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500