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Dealers / Diamond Bar, CA / Puente Hills Toyota
Toyota dealerCity of Industry, CA
B

Puente Hills Toyota

Buyer's Guide grade B · 8,660 public reviews · September 2026

Puente Hills Toyota earns a B. 8,660 public reviews average 4.6 stars and 6.9 percent are one or two stars. That ranks it above 76 percent of graded dealers around Diamond Bar.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 6.9 percent, lower than the 15.5 percent typical near Diamond Bar
  • Reviewers mention courteous staff most, in 341 reviews
  • Open Sundays · Toyota dealer

Why It Got a B

The star average is 4.6 from 8,660 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 6.9 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.

How the Stars Break Down

5 star7,329 85%
4 star571 7%
3 star164 2%
2 star125 1%
1 star471 5%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 341car buying experience 250wait time 172oil change 134great deal 58no pressure sales 52finance department 48honest staff 37tire rotation 34free coffee 13

Buying From Puente Hills Toyota

Puente Hills Toyota sells new Toyota vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address17070 Gale Ave, City of Industry, CA 91748
Phone626-610-4508
Websitepuentehillstoyota.com
Listed featuresRentals, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay
TypeToyota dealer

Hours

Monday7 AM to 9 PM
Tuesday7 AM to 9 PM
Wednesday7 AM to 9 PM
Thursday7 AM to 9 PM
Friday7 AM to 9 PM
Saturday7 AM to 9 PM
Sunday10 AM to 9 PM

Common Questions

Is Puente Hills Toyota a good dealer?
Puente Hills Toyota earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 8,660 public reviews averaging 4.6 stars, with 6.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Puente Hills Toyota inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in City of Industry. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Puente Hills Toyota open on Sunday?
Its listed Sunday hours are 10 AM to 9 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Diamond Bar, CA. Found a car here? Book a pre purchase inspection in Diamond Bar, CA before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Puente Hills Toyota before you sign.

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Inspect a car at Puente Hills Toyota

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500