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Dealers / Diamond Bar, CA / Puente Hills Nissan
Nissan dealerCity of Industry, CA
C

Puente Hills Nissan

Buyer's Guide grade C · 3,281 public reviews · September 2026

Puente Hills Nissan earns a C. 3,281 public reviews average 4.3 stars and 16 percent are one or two stars. That ranks it above 49 percent of graded dealers around Diamond Bar.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 16 percent, level with the 15.5 percent typical near Diamond Bar
  • Reviewers mention courteous staff most, in 104 reviews
  • Open Sundays · Nissan dealer

Why It Got a C

The star average is 4.3 from 3,281 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 16 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star2,494 76%
4 star177 5%
3 star85 3%
2 star62 2%
1 star463 14%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 104oil change 73wait time 44new car purchase 42coupons 22welcoming atmosphere 21rude staff 19tire rotation 14warranty information 12transmission replacement 6

Reviews here bring up warranty information, transmission replacement. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Puente Hills Nissan

Puente Hills Nissan sells new Nissan vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address17320 Gale Ave, City of Industry, CA 91748
Phone626-225-0378
Websitepuentehillsnissan.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeNissan dealer

Hours

Monday7 AM to 9 PM
Tuesday7 AM to 9 PM
Wednesday7 AM to 9 PM
Thursday7 AM to 9 PM
Friday7 AM to 9 PM
Saturday7 AM to 9 PM
Sunday10 AM to 8 PM

Common Questions

Is Puente Hills Nissan a good dealer?
Puente Hills Nissan earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 3,281 public reviews averaging 4.3 stars, with 16 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Puente Hills Nissan inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in City of Industry. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Puente Hills Nissan open on Sunday?
Its listed Sunday hours are 10 AM to 8 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Diamond Bar, CA. Found a car here? Book a pre purchase inspection in Diamond Bar, CA before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500