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Dealers / Diamond Bar, CA / Puente Hills Hyundai
Hyundai dealerCity of Industry, CA
C

Puente Hills Hyundai

Buyer's Guide grade C · 2,036 public reviews · September 2026

Puente Hills Hyundai earns a C. 2,036 public reviews average 4.2 stars and 15.5 percent are one or two stars. That ranks it above 42 percent of graded dealers around Diamond Bar.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 15.5 percent, level with the 15.5 percent typical near Diamond Bar
  • Reviewers mention leasing most, in 65 reviews
  • Open Sundays · Hyundai dealer

Why It Got a C

The star average is 4.2 from 2,036 public reviews. After the grade pulls it toward the national average, it counts as 4.20. 15.5 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star1,468 72%
4 star185 9%
3 star67 3%
2 star35 2%
1 star281 14%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

leasing 65ioniq 5 25wait time 19warranty coverage 16no pressure sales 16sonata hybrid 7no upselling 4free coffee 4rude sales manager 3no appointment needed 3

Reviews here bring up warranty coverage. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Puente Hills Hyundai

Puente Hills Hyundai sells new Hyundai vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address17621 Gale Ave, City of Industry, CA 91748
Phone626-581-5330
Websitephhyundai.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeHyundai dealer

Hours

Monday7.30 AM to 8 PM
Tuesday7.30 AM to 8 PM
Wednesday7.30 AM to 8 PM
Thursday7.30 AM to 8 PM
Friday7.30 AM to 8 PM
Saturday8 AM to 8 PM
Sunday9 AM to 8 PM

Common Questions

Is Puente Hills Hyundai a good dealer?
Puente Hills Hyundai earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 2,036 public reviews averaging 4.2 stars, with 15.5 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Puente Hills Hyundai inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in City of Industry. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Puente Hills Hyundai open on Sunday?
Its listed Sunday hours are 9 AM to 8 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Diamond Bar, CA. Found a car here? Book a pre purchase inspection in Diamond Bar, CA before you sign.

Buying from this lot?

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We check the car at Puente Hills Hyundai before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500