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Dealers / Diamond Bar, CA / Crestview Cadillac
Cadillac dealerWest Covina, CA
A

Crestview Cadillac

Buyer's Guide grade A · 589 public reviews · September 2026

Crestview Cadillac earns an A. 589 public reviews average 4.7 stars and 6.3 percent are one or two stars. That ranks it above 78 percent of graded dealers around Diamond Bar.

At a glance

  • Past buyers are close to unanimous. Few complaints across a long record.
  • Complaint share 6.3 percent, lower than the 15.5 percent typical near Diamond Bar
  • Reviewers mention ct5 purchase most, in 6 reviews
  • Open Sundays · Cadillac dealer

Why It Got an A

The star average is 4.7 from 589 public reviews. After the grade pulls it toward the national average, it counts as 4.68. 6.3 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star524 89%
4 star21 4%
3 star7 1%
2 star5 1%
1 star32 5%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

ct5 purchase 6cadillac optiq 5XTS 5easy purchase 5no haggling 4transparent process 3honest dealership 2part ordering 2genuine staff 2expert staff 2

Buying From Crestview Cadillac

Crestview Cadillac sells new Cadillac vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

This business has not claimed its public listing. Nationally, graded dealers with an unclaimed listing earn an F 42 percent of the time, against 13 percent for claimed ones. Confirm the address and phone before you go.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address2700 E Garvey Ave S, West Covina, CA 91791
Phone626-966-7441
Websitecrestview-cadillac.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeCadillac dealer

Hours

Monday8 AM to 5 PM
Tuesday8 AM to 5 PM
Wednesday8 AM to 5 PM
Thursday8 AM to 5 PM
Friday8 AM to 5 PM
Saturday10 AM to 5 PM
Sunday10 AM to 5 PM

Common Questions

Is Crestview Cadillac a good dealer?
Crestview Cadillac earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 589 public reviews averaging 4.7 stars, with 6.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Crestview Cadillac inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in West Covina. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Crestview Cadillac open on Sunday?
Its listed Sunday hours are 10 AM to 5 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Diamond Bar, CA. Found a car here? Book a pre purchase inspection in Diamond Bar, CA before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500