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Dealers / Diamond Bar, CA / Covina Kia
Kia dealerCovina, CA
B

Covina Kia

Buyer's Guide grade B · 1,908 public reviews · September 2026

Covina Kia earns a B. 1,908 public reviews average 4.3 stars and 14.9 percent are one or two stars. That ranks it above 51 percent of graded dealers around Diamond Bar.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 14.9 percent, lower than the 15.5 percent typical near Diamond Bar
  • Reviewers mention kind staff most, in 67 reviews
  • Open Sundays · Kia dealer

Why It Got a B

The star average is 4.3 from 1,908 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 14.9 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,460 77%
4 star117 6%
3 star46 2%
2 star35 2%
1 star250 13%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

kind staff 67leasing 45new car purchase 43kia soul 35no pressure sales 32wait time 30telluride 26great deal 25warranty coverage 14seamless purchase 3

Reviews here bring up warranty coverage. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Covina Kia

Covina Kia sells new Kia vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address626 S Citrus Ave, Covina, CA 91723
Phone626-699-9814
Websitecovinakia.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay
TypeKia dealer

Hours

Monday9 AM to 9 PM
Tuesday9 AM to 9 PM
Wednesday9 AM to 9 PM
Thursday9 AM to 9 PM
Friday9 AM to 9 PM
Saturday9 AM to 9 PM
Sunday10 AM to 8 PM

Common Questions

Is Covina Kia a good dealer?
Covina Kia earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,908 public reviews averaging 4.3 stars, with 14.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Covina Kia inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Covina. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Covina Kia open on Sunday?
Its listed Sunday hours are 10 AM to 8 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Diamond Bar, CA. Found a car here? Book a pre purchase inspection in Diamond Bar, CA before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Covina Kia before you sign.

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Inspect a car at Covina Kia

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500