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Dealers / Columbus, OH / INFINITI of Columbus
Infiniti dealerDublin, OH
A

INFINITI of Columbus

Buyer's Guide grade A · 1,928 public reviews · September 2026

INFINITI of Columbus earns an A. 1,928 public reviews average 4.7 stars and 6.4 percent are one or two stars. That ranks it above 81 percent of graded dealers around Columbus.

At a glance

  • Past buyers are close to unanimous. Few complaints across a long record.
  • Complaint share 6.4 percent, lower than the 11.9 percent typical near Columbus
  • Reviewers mention qx60 most, in 75 reviews
  • Closed Sundays · Infiniti dealer

Why It Got an A

The star average is 4.7 from 1,928 public reviews. After the grade pulls it toward the national average, it counts as 4.69. 6.4 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star1,671 87%
4 star102 5%
3 star31 2%
2 star30 2%
1 star94 5%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

qx60 75servicing 30loaner car 20wait time 20tire rotation 17timeliness 7repair time 5no hassle 3parts availability 3online scheduling 2

Buying From INFINITI of Columbus

INFINITI of Columbus sells new Infiniti vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address3890 Tuller Rd, Dublin, OH 43017
Phone614-793-1000
Websiteinfinitiofcolumbus.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeInfiniti dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 6 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is INFINITI of Columbus a good dealer?
INFINITI of Columbus earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 1,928 public reviews averaging 4.7 stars, with 6.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at INFINITI of Columbus inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Dublin. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is INFINITI of Columbus open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Columbus, OH. Found a car here? Book a pre purchase inspection in Columbus, OH before you sign.

Buying from this lot?

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We check the car at INFINITI of Columbus before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500