Volkswagen of South Charlotte
Buyer's Guide grade B · 3,681 public reviews · September 2026
Volkswagen of South Charlotte earns a B. 3,681 public reviews average 4.6 stars and 8.3 percent are one or two stars. That ranks it above 63 percent of graded dealers around Charlotte.
At a glance
- Mostly happy buyers, with a small share of complaints.
- Complaint share 8.3 percent, lower than the 10 percent typical near Charlotte
- Reviewers mention courteous staff most, in 147 reviews
- Closed Sundays · Volkswagen dealer
Why It Got a B
The star average is 4.6 from 3,681 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 8.3 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Reviews here bring up warranty coverage. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.
Buying From Volkswagen of South Charlotte
Volkswagen of South Charlotte sells new Volkswagen vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 9900 South Blvd, Charlotte, NC 28273 |
|---|---|
| Phone | 704-612-0407 |
| Website | vwsouthcharlotte.com |
| Listed features | Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery |
| Type | Volkswagen dealer |
Hours
| Monday | 9 AM to 7 PM |
|---|---|
| Tuesday | 9 AM to 7 PM |
| Wednesday | 9 AM to 7 PM |
| Thursday | 9 AM to 7 PM |
| Friday | 9 AM to 7 PM |
| Saturday | 9 AM to 6 PM |
| Sunday | Closed |
Common Questions
Is Volkswagen of South Charlotte a good dealer?
Can I get a car at Volkswagen of South Charlotte inspected before I buy?
How is the grade worked out?
Is Volkswagen of South Charlotte open on Sunday?
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The grade covers the dealer. We check the car.
122 points, a full scan and a road test, on the lot, same day report.