Hendrick Automotive Group - Independence Center

Buyer's Guide grade B · 205 public reviews · September 2026

Hendrick Automotive Group - Independence Center earns a B. 205 public reviews average 4.6 stars and 5.9 percent are one or two stars. That ranks it above 64 percent of graded dealers around Charlotte.

At a glance

Mostly happy buyers, with a small share of complaints.
Complaint share 5.9 percent, lower than the 10 percent typical near Charlotte
Reviewers mention drive most, in 4 reviews
Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.6 from 205 public reviews. After the grade pulls it toward the national average, it counts as 4.56. 5.9 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.

How the Stars Break Down

5 star169 82%

4 star20 10%

3 star4 2%

2 star3 1%

1 star9 4%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

drive 4coffee 2people 2

Buying From Hendrick Automotive Group - Independence Center

Hendrick Automotive Group - Independence Center is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	6030 E Independence Blvd, Charlotte, NC 28212
Phone	704-566-5200
Website	hendrickcars.com
Listed features	Oil changes, Service department, Credit cards
Type	Used car dealer

Hours

Monday	8.30 AM to 5.30 PM
Tuesday	8.30 AM to 5.30 PM
Wednesday	8.30 AM to 5.30 PM
Thursday	8.30 AM to 5.30 PM
Friday	8.30 AM to 5.30 PM
Saturday	Closed
Sunday	Closed

Common Questions

Is Hendrick Automotive Group - Independence Center a good dealer?

Hendrick Automotive Group - Independence Center earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 205 public reviews averaging 4.6 stars, with 5.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Hendrick Automotive Group - Independence Center inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Charlotte. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Hendrick Automotive Group - Independence Center open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

CUS Auto Salesunder a mile AHendrick Lexus Charlotteunder a mile BFuture Auto Incunder a mile CSB Automotives LLCunder a mile BScott Clark Honda1.2 miles BPolestar Charlotte -Sales4.5 miles

Buyers Also Look At

BHendrick Luxury Auto Mall at NorthlakeCharlotte

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Charlotte, NC. Found a car here? Book a pre purchase inspection in Charlotte, NC before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Hendrick Automotive Group - Independence Center before you sign.

951-267-8500 Call now

Inspect a car at Hendrick Automotive Group - Independence Center

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500