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Dealers / Charlotte, NC / Mark Ficken Lincoln
Lincoln dealerCharlotte, NC
B

Mark Ficken Lincoln

Buyer's Guide grade B · 1,788 public reviews · September 2026

Mark Ficken Lincoln earns a B. 1,788 public reviews average 4.6 stars and 8.6 percent are one or two stars. That ranks it above 62 percent of graded dealers around Charlotte.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 8.6 percent, lower than the 10 percent typical near Charlotte
  • Reviewers mention car buying experience most, in 289 reviews
  • Closed Sundays · Lincoln dealer

Why It Got a B

The star average is 4.6 from 1,788 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 8.6 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,530 86%
4 star76 4%
3 star29 2%
2 star26 1%
1 star127 7%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 289courteous staff 78easy process 72new car purchase 45lincoln navigator 34no pressure sales 24corsair 9state inspection 5no haggling 5no hassle 4

Buying From Mark Ficken Lincoln

Mark Ficken Lincoln sells new Lincoln vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address7601 South Blvd, Charlotte, NC 28273
Phone855-975-3985
Websitemarkfickenlincoln.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay, Delivery
TypeLincoln dealer

Hours

Monday8.30 AM to 8 PM
Tuesday8.30 AM to 8 PM
Wednesday8.30 AM to 8 PM
Thursday8.30 AM to 8 PM
Friday8.30 AM to 8 PM
Saturday8.30 AM to 7 PM
SundayClosed

Common Questions

Is Mark Ficken Lincoln a good dealer?
Mark Ficken Lincoln earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,788 public reviews averaging 4.6 stars, with 8.6 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Mark Ficken Lincoln inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Charlotte. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Mark Ficken Lincoln open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Charlotte, NC. Found a car here? Book a pre purchase inspection in Charlotte, NC before you sign.

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We check the car at Mark Ficken Lincoln before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500