Keffer Hyundai

Buyer's Guide grade C · 5,497 public reviews · September 2026

Keffer Hyundai earns a C. 5,497 public reviews average 4.3 stars and 15.3 percent are one or two stars. That ranks it above 29 percent of graded dealers around Charlotte.

At a glance

Mixed. Many buyers were happy, but a real share were not.
Complaint share 15.3 percent, higher than the 10 percent typical near Charlotte
Reviewers mention wait time most, in 142 reviews
Closed Sundays · Hyundai dealer

Why It Got a C

The star average is 4.3 from 5,497 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 15.3 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star4,189 76%

4 star329 6%

3 star136 2%

2 star129 2%

1 star714 13%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

wait time 142new car purchase 115oil change 103gv80 87scheduling 65no pressure sales 45loaner car 35tire rotation 34state inspection 19car detailing 8

Buying From Keffer Hyundai

Keffer Hyundai sells new Hyundai vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	9010 E Independence Blvd, Matthews, NC 28105
Phone	704-368-0173
Website	kefferhyundai.com
Listed features	Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
Type	Hyundai dealer

Hours

Monday	9 AM to 8 PM
Tuesday	9 AM to 8 PM
Wednesday	9 AM to 8 PM
Thursday	9 AM to 8 PM
Friday	9 AM to 8 PM
Saturday	9 AM to 8 PM
Sunday	Closed

Common Questions

Is Keffer Hyundai a good dealer?

Keffer Hyundai earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 5,497 public reviews averaging 4.3 stars, with 15.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Keffer Hyundai inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Matthews. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Keffer Hyundai open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

BGenesis of Charlotteunder a mile BJS1 AUTO DEALERSHIP, LLCunder a mile BDriveway Motorsunder a mile CH Group Auto Salesunder a mile BHendrick Auto Mall Concord Mills15.2 miles CCarolina Volkswagen1.2 miles

Buyers Also Look At

BKeffer Chrysler Dodge Jeep RAMCharlotte BGenesis of CharlotteCharlotte

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Charlotte, NC. Found a car here? Book a pre purchase inspection in Charlotte, NC before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Keffer Hyundai before you sign.

951-267-8500 Call now

Inspect a car at Keffer Hyundai

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500