Capital Ford of Charlotte

Capital Ford of Charlotte earns an A. 7,408 public reviews average 4.7 stars and 6.8 percent are one or two stars. That ranks it above 74 percent of graded dealers around Charlotte.

Why It Got an A

The star average is 4.7 from 7,408 public reviews. After the grade pulls it toward the national average, it counts as 4.69. 6.8 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

Buying From Capital Ford of Charlotte

Capital Ford of Charlotte sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Hours

Common Questions

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