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Dealers / Charlotte, NC / Cadillac of South Charlotte
Cadillac dealerPineville, NC
C

Cadillac of South Charlotte

Buyer's Guide grade C · 1,050 public reviews · September 2026

Cadillac of South Charlotte earns a C. 1,050 public reviews average 4.3 stars and 15.4 percent are one or two stars. That ranks it above 29 percent of graded dealers around Charlotte.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 15.4 percent, higher than the 10 percent typical near Charlotte
  • Reviewers mention personable staff most, in 35 reviews
  • Closed Sundays · Cadillac dealer

Why It Got a C

The star average is 4.3 from 1,050 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 15.4 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star799 76%
4 star65 6%
3 star24 2%
2 star32 3%
1 star130 12%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

personable staff 35used vehicles 11welcoming atmosphere 9new vehicles 8waiting time 8loaner cars 4collision center 3online car viewing 2tire replacement 2alignment 2

Buying From Cadillac of South Charlotte

Cadillac of South Charlotte sells new Cadillac vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address10725 Pineville Rd, Pineville, NC 28134
Phone980-467-0150
Websitecadillacofsouthcharlotte.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay, Delivery
TypeCadillac dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 7 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is Cadillac of South Charlotte a good dealer?
Cadillac of South Charlotte earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 1,050 public reviews averaging 4.3 stars, with 15.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Cadillac of South Charlotte inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Pineville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Cadillac of South Charlotte open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Charlotte, NC. Found a car here? Book a pre purchase inspection in Charlotte, NC before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500