West Auto Sales
Buyer's Guide grade F · 131 public reviews · September 2026
West Auto Sales earns an F. 131 public reviews average 3.9 stars and 26.7 percent are one or two stars. That ranks it above 12 percent of graded dealers around Austin.
At a glance
- A heavy share of past buyers left one or two stars.
- Complaint share 26.7 percent, higher than the 11.9 percent typical near Austin
- Reviewers mention down payments most, in 6 reviews
- Closed Sundays · Used car dealer
Why It Got an F
The star average is 3.9 from 131 public reviews. After the grade pulls it toward the national average, it counts as 3.96. 26.7 percent of reviews are one or two stars. To reach a C it would need a complaint share of 25 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From West Auto Sales
West Auto Sales is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.
Its listing points to in house financing. When the lot is also the lender, get the full price, the rate and the term in writing before you talk about a payment. Buy here pay here explained.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 5401 S Congress Ave Building B, Austin, TX 78745 |
|---|---|
| Phone | 512-280-9908 |
| Website | westautosalesaustin.net |
| Listed features | Oil changes, Sells used vehicles, Credit cards, Debit cards, Veteran owned, Women owned |
| Type | Used car dealer |
Hours
| Monday | 9.30 AM to 5.30 PM |
|---|---|
| Tuesday | 9.30 AM to 5.30 PM |
| Wednesday | 9.30 AM to 5.30 PM |
| Thursday | 9.30 AM to 5.30 PM |
| Friday | 9.30 AM to 5.30 PM |
| Saturday | 9.30 AM to 5.30 PM |
| Sunday | Closed |
Common Questions
Is West Auto Sales a good dealer?
Can I get a car at West Auto Sales inspected before I buy?
How is the grade worked out?
Is West Auto Sales open on Sunday?
Other Graded Dealers Nearby
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122 points, a full scan and a road test, on the lot, same day report.