Steve Chapman Motor Sales
Buyer's Guide grade F · 42 public reviews · September 2026
Steve Chapman Motor Sales earns an F. 42 public reviews average 3.8 stars and 28.6 percent are one or two stars. That ranks it above 11 percent of graded dealers around Austin.
At a glance
- A heavy share of past buyers left one or two stars.
- Complaint share 28.6 percent, higher than the 11.9 percent typical near Austin
- Reviewers mention vehicle purchasing most, in 5 reviews
- Closed Sundays · Used car dealer
Why It Got an F
The star average is 3.8 from 42 public reviews. After the grade pulls it toward the national average, it counts as 3.98. 28.6 percent of reviews are one or two stars. To reach a C it would need a complaint share of 25 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From Steve Chapman Motor Sales
Steve Chapman Motor Sales is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 4712 S Congress Ave, Austin, TX 78745 |
|---|---|
| Phone | 512-444-6800 |
| Website | stevechapmanmotors.com |
| Listed features | Sells used vehicles, Credit cards, Debit cards, Phone pay |
| Type | Used car dealer |
Hours
| Monday | 9.30 AM to 6 PM |
|---|---|
| Tuesday | 9.30 AM to 6 PM |
| Wednesday | 9.30 AM to 6 PM |
| Thursday | 9.30 AM to 6 PM |
| Friday | 9.30 AM to 6 PM |
| Saturday | 9.30 AM to 5 PM |
| Sunday | Closed |
Common Questions
Is Steve Chapman Motor Sales a good dealer?
Can I get a car at Steve Chapman Motor Sales inspected before I buy?
How is the grade worked out?
Is Steve Chapman Motor Sales open on Sunday?
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122 points, a full scan and a road test, on the lot, same day report.