PPI AutoPowered by Supercanic951-267-8500
Dealers / Albany, NY / Carvana Albany
Used car dealerLatham, NY
F

Carvana Albany

Buyer's Guide grade F · 133 public reviews · September 2026

Carvana Albany earns an F. 133 public reviews average 2.8 stars and 51.1 percent are one or two stars. That ranks it above 1 percent of graded dealers around Albany.

At a glance

  • A heavy share of past buyers left one or two stars.
  • Complaint share 51.1 percent, higher than the 10.9 percent typical near Albany
  • Reviewers mention courteous staff most, in 10 reviews
  • Open Sundays · Used car dealer

Why It Got an F

The star average is 2.8 from 133 public reviews. After the grade pulls it toward the national average, it counts as 3.03. 51.1 percent of reviews are one or two stars. To reach a C it would need an adjusted rating of 3.6 and a complaint share of 25 percent or less. How the grade works.

How the Stars Break Down

5 star47 35%
4 star11 8%
3 star7 5%
2 star5 4%
1 star63 47%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 10vehicle condition 10quick process 9wait time 7car buying experience 6online purchase 4detailing 3online paperwork 3clean car 2easy purchase 2

Buying From Carvana Albany

Carvana Albany is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address613 Loudon Rd, Latham, NY 12110
Websitecarvana.com
Listed featuresDebit cards, Phone pay, Delivery
TypeUsed car dealer

Hours

Monday9 AM to 7 PM
Tuesday7 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 7 PM
Saturday9 AM to 7 PM
Sunday7 AM to 7 PM

Common Questions

Is Carvana Albany a good dealer?
Carvana Albany earns an F in the PPI Auto Buyer's Guide. A heavy share of past buyers left one or two stars. The grade reads 133 public reviews averaging 2.8 stars, with 51.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Carvana Albany inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Latham. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Carvana Albany open on Sunday?
Its listed Sunday hours are 7 AM to 7 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

AExit5 Auto Groupunder a mileBAudi Albanyunder a mileBNorthway Toyotaunder a mileBNemer Volkswagen of Latham1.5 milesFJoe Cars LLC5.9 milesFLatham Auto Sales & Service3.1 miles

Buyers Also Look At

CCarMaxAlbanyASignature Auto RanchLatham

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Albany, NY. Found a car here? Book a pre purchase inspection in Albany, NY before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Carvana Albany before you sign.

951-267-8500Call now

Inspect a car at Carvana Albany

Send the car details and we will call you back.

Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500