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Dealers / Worcester, MA / Patrick Subaru
Subaru dealerShrewsbury, MA
B

Patrick Subaru

Buyer's Guide grade B · 1,685 public reviews · September 2026

Patrick Subaru earns a B. 1,685 public reviews average 4.4 stars and 11.8 percent are one or two stars. That ranks it above 33 percent of graded dealers around Worcester.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 11.8 percent, higher than the 8.8 percent typical near Worcester
  • Reviewers mention kind staff most, in 84 reviews
  • Closed Sundays · Subaru dealer

Why It Got a B

The star average is 4.4 from 1,685 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 11.8 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,332 79%
4 star119 7%
3 star36 2%
2 star39 2%
1 star159 9%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

kind staff 84leasing 40no pressure sales 31tire rotation 23subaru legacy 23loaner car 19routine maintenance 8complimentary car wash 4product specialist 3multipoint inspection video 2

Buying From Patrick Subaru

Patrick Subaru sells new Subaru vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address247 Boston Tpke, Shrewsbury, MA 01545
Phone508-714-7227
Websitepatrickssubaru.com
Listed featuresOil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay
TypeSubaru dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 6 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is Patrick Subaru a good dealer?
Patrick Subaru earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,685 public reviews averaging 4.4 stars, with 11.8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Patrick Subaru inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Shrewsbury. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Patrick Subaru open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Worcester, MA. Found a car here? Book a pre purchase inspection in Worcester, MA before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500