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Dealers / Worcester, MA / Acura of Auburn
Acura dealerAuburn, MA
A

Acura of Auburn

Buyer's Guide grade A · 1,550 public reviews · September 2026

Acura of Auburn earns an A. 1,550 public reviews average 4.8 stars and 3.2 percent are one or two stars. That ranks it above 88 percent of graded dealers around Worcester.

At a glance

  • Past buyers are close to unanimous. Few complaints across a long record.
  • Complaint share 3.2 percent, lower than the 8.8 percent typical near Worcester
  • Reviewers mention waiting area most, in 17 reviews
  • Closed Sundays · Acura dealer

Why It Got an A

The star average is 4.8 from 1,550 public reviews. After the grade pulls it toward the national average, it counts as 4.79. 3.2 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star1,441 93%
4 star49 3%
3 star11 1%
2 star12 1%
1 star37 2%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

waiting area 17quality work 14appointment scheduling 9used car purchase 8fair deal 6no upselling 4roadside assistance 3respectful treatment 3thorough explanations 3seamless teamwork 2

Buying From Acura of Auburn

Acura of Auburn sells new Acura vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address476 Southbridge St A, Auburn, MA 01501
Phone508-832-0444
Websiteacuraofauburn.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeAcura dealer

Hours

Monday7 AM to 7 PM
Tuesday7 AM to 7 PM
Wednesday7 AM to 7 PM
Thursday7 AM to 7 PM
Friday7 AM to 6 PM
Saturday8 AM to 5 PM
SundayClosed

Common Questions

Is Acura of Auburn a good dealer?
Acura of Auburn earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 1,550 public reviews averaging 4.8 stars, with 3.2 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Acura of Auburn inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Auburn. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Acura of Auburn open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Worcester, MA. Found a car here? Book a pre purchase inspection in Worcester, MA before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500