The Car Exchange
Buyer's Guide grade B · 628 public reviews · September 2026
The Car Exchange earns a B. 628 public reviews average 4.6 stars and 9.1 percent are one or two stars. That ranks it above 61 percent of graded dealers around Virginia Beach.
At a glance
- Mostly happy buyers, with a small share of complaints.
- Complaint share 9.1 percent, lower than the 10.7 percent typical near Virginia Beach
- Reviewers mention car buying experience most, in 48 reviews
- Closed Sundays · Used car dealer
Why It Got a B
The star average is 4.6 from 628 public reviews. After the grade pulls it toward the national average, it counts as 4.58. 9.1 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From The Car Exchange
The Car Exchange is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 1165 Lynnhaven Pkwy, Virginia Beach, VA 23452 |
|---|---|
| Phone | 757-689-0780 |
| Website | thecarexchangeva.com |
| Listed features | Buys vehicles, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery |
| Type | Used car dealer |
Hours
| Monday | 10 AM to 7 PM |
|---|---|
| Tuesday | 10 AM to 7 PM |
| Wednesday | 10 AM to 7 PM |
| Thursday | 10 AM to 7 PM |
| Friday | 10 AM to 7 PM |
| Saturday | 9 AM to 5 PM |
| Sunday | Closed |
Common Questions
Is The Car Exchange a good dealer?
Can I get a car at The Car Exchange inspected before I buy?
How is the grade worked out?
Is The Car Exchange open on Sunday?
Other Graded Dealers Nearby
Buyers Also Look At
Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Virginia Beach, VA. Found a car here? Book a pre purchase inspection in Virginia Beach, VA before you sign.
Inspect it on the lot
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The grade covers the dealer. We check the car.
122 points, a full scan and a road test, on the lot, same day report.