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Dealers / Virginia Beach, VA / Neptune Auto Sales
Used car dealerVirginia Beach, VA
C

Neptune Auto Sales

Buyer's Guide grade C · 158 public reviews · September 2026

Neptune Auto Sales earns a C. 158 public reviews average 4.3 stars and 15.8 percent are one or two stars. That ranks it above 29 percent of graded dealers around Virginia Beach.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 15.8 percent, higher than the 10.7 percent typical near Virginia Beach
  • Reviewers mention pricing most, in 29 reviews
  • Closed Sundays · Used car dealer

Why It Got a C

The star average is 4.3 from 158 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 15.8 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star116 73%
4 star14 9%
3 star3 2%
2 star4 3%
1 star21 13%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

pricing 29test drive 15new truck 10pleasant staff 8fair deal 6no pressure sales 5quick process 4no hassle 3homey vibes 3interest rate 2

Buying From Neptune Auto Sales

Neptune Auto Sales is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address4989 Virginia Beach Blvd, Virginia Beach, VA 23462
Phone757-286-7881
Websiteneptuneautosales.com
Listed featuresSells used vehicles, Credit cards, Debit cards, Phone pay
TypeUsed car dealer

Hours

Monday10 AM to 7 PM
Tuesday10 AM to 7 PM
Wednesday10 AM to 7 PM
Thursday10 AM to 7 PM
Friday10 AM to 7 PM
Saturday10 AM to 5 PM
SundayClosed

Common Questions

Is Neptune Auto Sales a good dealer?
Neptune Auto Sales earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 158 public reviews averaging 4.3 stars, with 15.8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Neptune Auto Sales inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Virginia Beach. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Neptune Auto Sales open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Virginia Beach, VA. Found a car here? Book a pre purchase inspection in Virginia Beach, VA before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Neptune Auto Sales before you sign.

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Inspect a car at Neptune Auto Sales

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500