CarDirect USA

Buyer's Guide grade A · 1,342 public reviews · September 2026

CarDirect USA earns an A. 1,342 public reviews average 4.7 stars and 6.5 percent are one or two stars. That ranks it above 75 percent of graded dealers around Virginia Beach.

At a glance

Past buyers are close to unanimous. Few complaints across a long record.
Complaint share 6.5 percent, lower than the 10.7 percent typical near Virginia Beach
Reviewers mention truck selection most, in 215 reviews
Closed Sundays · Used car dealer

Why It Got an A

The star average is 4.7 from 1,342 public reviews. After the grade pulls it toward the national average, it counts as 4.69. 6.5 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star1,213 90%

4 star32 2%

3 star10 1%

2 star12 1%

1 star75 6%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

truck selection 215easy process 111vehicle selection 61personable staff 49no pressure sales 40truck purchase 24comfortable atmosphere 21deal making 14painless process 7no hassle 5

Buying From CarDirect USA

CarDirect USA is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	4740 Shore Dr, Virginia Beach, VA 23455
Phone	757-464-1200
Website	cardirectvirginia.com
Listed features	Buys vehicles, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery, Women owned, Small business
Type	Used car dealer

Hours

Monday	9 AM to 8 PM
Tuesday	9 AM to 8 PM
Wednesday	9 AM to 8 PM
Thursday	9 AM to 8 PM
Friday	9 AM to 8 PM
Saturday	9 AM to 6 PM
Sunday	Closed

Common Questions

Is CarDirect USA a good dealer?

CarDirect USA earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 1,342 public reviews averaging 4.7 stars, with 6.5 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at CarDirect USA inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Virginia Beach. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is CarDirect USA open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

AAffordable Auto & Truck Incunder a mile FAuto House LLCunder a mile AMonarch Motorsunder a mile BHeritage Motor Companyunder a mile ADriver's World5.1 miles AHall Mazda Virginia Beach5.6 miles

Buyers Also Look At

CCars USAVirginia Beach BDirect Motorsport of Virginia BeachVirginia Beach BShoreline Auto CenterVirginia Beach AAffordable Auto & Truck IncVirginia Beach

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Virginia Beach, VA. Found a car here? Book a pre purchase inspection in Virginia Beach, VA before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at CarDirect USA before you sign.

951-267-8500 Call now

Inspect a car at CarDirect USA

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500