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Dealers / Tulsa, OK / Jim Norton Toyota
Toyota dealerTulsa, OK
B

Jim Norton Toyota

Buyer's Guide grade B · 6,218 public reviews · September 2026

Jim Norton Toyota earns a B. 6,218 public reviews average 4.6 stars and 9.4 percent are one or two stars. That ranks it above 72 percent of graded dealers around Tulsa.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 9.4 percent, lower than the 12.3 percent typical near Tulsa
  • Reviewers mention courteous staff most, in 211 reviews
  • Closed Sundays · Toyota dealer

Why It Got a B

The star average is 4.6 from 6,218 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 9.4 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star5,283 85%
4 star224 4%
3 star125 2%
2 star113 2%
1 star473 8%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 211car buying experience 172oil change 127finance department 81tire rotation 77wait time 64extended warranty 63no pressure sales 31used car sales 18loaner car 13

Reviews here bring up extended warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Jim Norton Toyota

Jim Norton Toyota sells new Toyota vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address9809 S Memorial Dr, Tulsa, OK 74133
Phone918-215-3786
Websitejimnortontoyota.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay
TypeToyota dealer

Hours

Monday9 AM to 9 PM
Tuesday9 AM to 9 PM
Wednesday9 AM to 9 PM
Thursday9 AM to 9 PM
Friday9 AM to 9 PM
Saturday9 AM to 9 PM
SundayClosed

Common Questions

Is Jim Norton Toyota a good dealer?
Jim Norton Toyota earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 6,218 public reviews averaging 4.6 stars, with 9.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Jim Norton Toyota inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Tulsa. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Jim Norton Toyota open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Tulsa, OK. Found a car here? Book a pre purchase inspection in Tulsa, OK before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500