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Dealers / Syracuse, NY / Romano Subaru
Subaru dealerSyracuse, NY
A

Romano Subaru

Buyer's Guide grade A · 5,686 public reviews · September 2026

Romano Subaru earns an A. 5,686 public reviews average 4.8 stars and 3.3 percent are one or two stars. That ranks it above 99 percent of graded dealers around Syracuse.

At a glance

  • Past buyers are close to unanimous. Few complaints across a long record.
  • Complaint share 3.3 percent, lower than the 8.4 percent typical near Syracuse
  • Reviewers mention courteous staff most, in 308 reviews
  • Closed Sundays · Subaru dealer

Why It Got an A

The star average is 4.8 from 5,686 public reviews. After the grade pulls it toward the national average, it counts as 4.79. 3.3 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star5,112 90%
4 star312 5%
3 star75 1%
2 star60 1%
1 star127 2%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 308loaner car 97oil change 89tire rotation 45timeliness 39body shop 14leasing process 11video updates 10battery replacement 9video inspection 7

Buying From Romano Subaru

Romano Subaru sells new Subaru vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address960 Hiawatha Blvd W, Syracuse, NY 13204
Phone315-475-7933
Websiteromanosubaru.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeSubaru dealer

Hours

Monday8.30 AM to 6 PM
Tuesday8.30 AM to 6 PM
Wednesday8.30 AM to 6 PM
Thursday8.30 AM to 6 PM
Friday8.30 AM to 6 PM
Saturday8.30 AM to 3 PM
SundayClosed

Common Questions

Is Romano Subaru a good dealer?
Romano Subaru earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 5,686 public reviews averaging 4.8 stars, with 3.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Romano Subaru inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Syracuse. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Romano Subaru open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Syracuse, NY. Found a car here? Book a pre purchase inspection in Syracuse, NY before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Romano Subaru before you sign.

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Inspect a car at Romano Subaru

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500