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Dealers / St. Louis, MO / Suntrup Volkswagen
Volkswagen dealerSt. Louis, MO
C

Suntrup Volkswagen

Buyer's Guide grade C · 1,361 public reviews · September 2026

Suntrup Volkswagen earns a C. 1,361 public reviews average 4.3 stars and 15.9 percent are one or two stars. That ranks it above 43 percent of graded dealers around St. Louis.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 15.9 percent, higher than the 14.1 percent typical near St. Louis
  • Reviewers mention car buying experience most, in 102 reviews
  • Closed Sundays · Volkswagen dealer

Why It Got a C

The star average is 4.3 from 1,361 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 15.9 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star1,083 80%
4 star41 3%
3 star20 1%
2 star30 2%
1 star187 14%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 102kind staff 40new vehicle purchase 37finance department 26no pressure sales 20warranties 10new beetle 8competitive pricing 8genuine staff 4used car sales manager 3

Buying From Suntrup Volkswagen

Suntrup Volkswagen sells new Volkswagen vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address6014 S Lindbergh Blvd, St. Louis, MO 63123
Phone314-433-9331
Websitesuntrupvw.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay
TypeVolkswagen dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 6 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 6 PM
Friday9 AM to 8 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is Suntrup Volkswagen a good dealer?
Suntrup Volkswagen earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 1,361 public reviews averaging 4.3 stars, with 15.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Suntrup Volkswagen inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in St. Louis. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Suntrup Volkswagen open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in St. Louis, MO. Found a car here? Book a pre purchase inspection in St. Louis, MO before you sign.

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We check the car at Suntrup Volkswagen before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500