Suntrup Ford - Kirkwood
Buyer's Guide grade C · 1,783 public reviews · September 2026
Suntrup Ford - Kirkwood earns a C. 1,783 public reviews average 4.3 stars and 15 percent are one or two stars. That ranks it above 46 percent of graded dealers around St. Louis.
At a glance
- Mixed. Many buyers were happy, but a real share were not.
- Complaint share 15 percent, higher than the 14.1 percent typical near St. Louis
- Reviewers mention wait time most, in 47 reviews
- Closed Sundays · Ford dealer
Why It Got a C
The star average is 4.3 from 1,783 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 15 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From Suntrup Ford - Kirkwood
Suntrup Ford - Kirkwood sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 10340 Manchester Rd, Kirkwood, MO 63122 |
|---|---|
| Phone | 314-822-9300 |
| Website | suntrupfordkirkwood.com |
| Listed features | Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay, Delivery |
| Type | Ford dealer |
Hours
| Monday | 9 AM to 8 PM |
|---|---|
| Tuesday | 9 AM to 6 PM |
| Wednesday | 9 AM to 8 PM |
| Thursday | 9 AM to 6 PM |
| Friday | 9 AM to 8 PM |
| Saturday | 9 AM to 6 PM |
| Sunday | Closed |
Common Questions
Is Suntrup Ford - Kirkwood a good dealer?
Can I get a car at Suntrup Ford - Kirkwood inspected before I buy?
How is the grade worked out?
Is Suntrup Ford - Kirkwood open on Sunday?
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122 points, a full scan and a road test, on the lot, same day report.