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Dealers / San Jose, CA / Stevens Creek Volkswagen
Volkswagen dealerSan Jose, CA
C

Stevens Creek Volkswagen

Buyer's Guide grade C · 1,198 public reviews · September 2026

Stevens Creek Volkswagen earns a C. 1,198 public reviews average 4.1 stars and 18.9 percent are one or two stars. That ranks it above 23 percent of graded dealers around San Jose.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 18.9 percent, higher than the 12.8 percent typical near San Jose
  • Reviewers mention test drive most, in 36 reviews
  • Open Sundays · Volkswagen dealer

Why It Got a C

The star average is 4.1 from 1,198 public reviews. After the grade pulls it toward the national average, it counts as 4.10. 18.9 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star847 71%
4 star78 7%
3 star46 4%
2 star42 4%
1 star185 15%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

test drive 36leasing process 34new car purchase 19wait time 16no pressure sales 14coupon acceptance 10loaner cars 7no hassle 3informative salesperson 2tire quality 2

Buying From Stevens Creek Volkswagen

Stevens Creek Volkswagen sells new Volkswagen vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address4490 Stevens Creek Blvd, San Jose, CA 95129
Phone408-260-9300
Websitestevenscreekvw.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeVolkswagen dealer

Hours

Monday9 AM to 9 PM
Tuesday9 AM to 9 PM
Wednesday9 AM to 9 PM
Thursday9 AM to 9 PM
Friday9 AM to 9 PM
Saturday9 AM to 9 PM
Sunday9 AM to 9 PM

Common Questions

Is Stevens Creek Volkswagen a good dealer?
Stevens Creek Volkswagen earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 1,198 public reviews averaging 4.1 stars, with 18.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Stevens Creek Volkswagen inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in San Jose. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Stevens Creek Volkswagen open on Sunday?
Its listed Sunday hours are 9 AM to 9 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in San Jose, CA. Found a car here? Book a pre purchase inspection in San Jose, CA before you sign.

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We check the car at Stevens Creek Volkswagen before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500