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Dealers / San Francisco, CA / Infiniti of Serramonte
Infiniti dealerColma, CA
B

Infiniti of Serramonte

Buyer's Guide grade B · 219 public reviews · September 2026

Infiniti of Serramonte earns a B. 219 public reviews average 4.5 stars and 10.1 percent are one or two stars. That ranks it above 57 percent of graded dealers around San Francisco.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 10.1 percent, lower than the 11.2 percent typical near San Francisco
  • Reviewers mention nissan most, in 14 reviews
  • Open Sundays · Infiniti dealer

Why It Got a B

The star average is 4.5 from 219 public reviews. After the grade pulls it toward the national average, it counts as 4.48. 10.1 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star183 84%
4 star13 6%
3 star1 0%
2 star0 0%
1 star22 10%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

nissan 14courteous staff 13car servicing 6ease of process 4no pressure sales 4new car features 2wait times 2diligent staff 2used car 2snacks 2

Buying From Infiniti of Serramonte

Infiniti of Serramonte sells new Infiniti vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address630 Serramonte Blvd, Colma, CA 94014
Phone650-267-8945
Websitegoldenstateinfiniti.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay
TypeInfiniti dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 8 PM
Saturday9 AM to 8 PM
Sunday10 AM to 7 PM

Common Questions

Is Infiniti of Serramonte a good dealer?
Infiniti of Serramonte earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 219 public reviews averaging 4.5 stars, with 10.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Infiniti of Serramonte inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Colma. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Infiniti of Serramonte open on Sunday?
Its listed Sunday hours are 10 AM to 7 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in San Francisco, CA. Found a car here? Book a pre purchase inspection in San Francisco, CA before you sign.

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We check the car at Infiniti of Serramonte before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500