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Dealers / San Diego, CA / Ball Kia
Kia dealerNational City, CA
B

Ball Kia

Buyer's Guide grade B · 1,533 public reviews · September 2026

Ball Kia earns a B. 1,533 public reviews average 4.5 stars and 10.8 percent are one or two stars. That ranks it above 49 percent of graded dealers around San Diego.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 10.8 percent, higher than the 10 percent typical near San Diego
  • Reviewers mention oil change most, in 50 reviews
  • Open Sundays · Kia dealer

Why It Got a B

The star average is 4.5 from 1,533 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 10.8 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,271 83%
4 star77 5%
3 star19 1%
2 star15 1%
1 star151 10%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

oil change 50loaner car 15warranty repairs 14engine replacement 10battery replacement 4video updates 4upfront pricing 4video inspection 3window repair 3oil consumption test 2

Reviews here bring up warranty repairs, engine replacement. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Ball Kia

Ball Kia sells new Kia vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1940 National City Blvd, National City, CA 91950
Phone619-354-5758
Websiteballkia.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Women owned, Small business
TypeKia dealer

Hours

Monday7.30 AM to 8 PM
Tuesday7.30 AM to 8 PM
Wednesday7.30 AM to 8 PM
Thursday7.30 AM to 8 PM
Friday7.30 AM to 8 PM
Saturday7.30 AM to 8 PM
Sunday10 AM to 8 PM

Common Questions

Is Ball Kia a good dealer?
Ball Kia earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,533 public reviews averaging 4.5 stars, with 10.8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Ball Kia inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in National City. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Ball Kia open on Sunday?
Its listed Sunday hours are 10 AM to 8 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in San Diego, CA. Found a car here? Book a pre purchase inspection in San Diego, CA before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Ball Kia before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500