R & L Certified Auto Group
Buyer's Guide grade C · 1,365 public reviews · September 2026
R & L Certified Auto Group earns a C. 1,365 public reviews average 4.1 stars and 21.9 percent are one or two stars. That ranks it above 25 percent of graded dealers around San Antonio.
At a glance
- Mixed. Many buyers were happy, but a real share were not.
- Complaint share 21.9 percent, higher than the 13.6 percent typical near San Antonio
- Reviewers mention truck selection most, in 124 reviews
- Closed Sundays · Used car dealer
Why It Got a C
The star average is 4.1 from 1,365 public reviews. After the grade pulls it toward the national average, it counts as 4.10. 21.9 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Reviews here bring up bait and switch, warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.
Buying From R & L Certified Auto Group
R & L Certified Auto Group is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 5631 Northwest Loop 410, San Antonio, TX 78238 |
|---|---|
| Phone | 210-775-5958 |
| Website | randlautogroup.com |
| Listed features | Buys vehicles, Service department, Sells used vehicles, Credit cards, Debit cards, Delivery |
| Type | Used car dealer |
Hours
| Monday | 9.40 AM to 8 PM |
|---|---|
| Tuesday | 9.40 AM to 8 PM |
| Wednesday | 9.40 AM to 8 PM |
| Thursday | 9.40 AM to 8 PM |
| Friday | 9 AM to 8 PM |
| Saturday | 9.40 AM to 8 PM |
| Sunday | Closed |
Common Questions
Is R & L Certified Auto Group a good dealer?
Can I get a car at R & L Certified Auto Group inspected before I buy?
How is the grade worked out?
Is R & L Certified Auto Group open on Sunday?
Other Graded Dealers Nearby
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The grade covers the dealer. We check the car.
122 points, a full scan and a road test, on the lot, same day report.