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Dealers / Salt Lake City, UT / TJ Chapman Auto
Used car dealerSalt Lake City, UT
C

TJ Chapman Auto

Buyer's Guide grade C · 613 public reviews · September 2026

TJ Chapman Auto earns a C. 613 public reviews average 4.0 stars and 22.8 percent are one or two stars. That ranks it above 16 percent of graded dealers around Salt Lake City.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 22.8 percent, higher than the 10.7 percent typical near Salt Lake City
  • Reviewers mention branded title most, in 25 reviews
  • Used car dealer

Why It Got a C

The star average is 4.0 from 613 public reviews. After the grade pulls it toward the national average, it counts as 4.01. 22.8 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star439 72%
4 star22 4%
3 star12 2%
2 star14 2%
1 star126 21%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

branded title 25salvage title 20no pressure sales 15test drive 15airport pickup 10toyota sienna 7loaner car 5truck selection 5thorough car inspection 23rd party inspection 2

Reviews here bring up salvage title, branded title. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From TJ Chapman Auto

TJ Chapman Auto is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address2021 N Redwood Rd Suite B, Salt Lake City, UT 84116
Phone801-456-9710
Websitetjchapmanauto.com
Listed featuresBuys vehicles, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay
TypeUsed car dealer

Common Questions

Is TJ Chapman Auto a good dealer?
TJ Chapman Auto earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 613 public reviews averaging 4.0 stars, with 22.8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at TJ Chapman Auto inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Salt Lake City. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Salt Lake City, UT. Found a car here? Book a pre purchase inspection in Salt Lake City, UT before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500