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Dealers / Salt Lake City, UT / Ken Garff West Valley Ford
Ford dealerWest Valley City, UT
B

Ken Garff West Valley Ford

Buyer's Guide grade B · 3,897 public reviews · September 2026

Ken Garff West Valley Ford earns a B. 3,897 public reviews average 4.4 stars and 13.3 percent are one or two stars. That ranks it above 41 percent of graded dealers around Salt Lake City.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 13.3 percent, higher than the 10.7 percent typical near Salt Lake City
  • Reviewers mention no pressure sales most, in 56 reviews
  • Closed Sundays · Ford dealer

Why It Got a B

The star average is 4.4 from 3,897 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 13.3 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star3,016 77%
4 star264 7%
3 star99 3%
2 star84 2%
1 star434 11%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

no pressure sales 56truck selection 24video inspection 16used car purchase 16no hassle 9video updates 8truck wash 7airport pickup 5online scheduling 5transmission repair 5

Reviews here bring up transmission repair. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Ken Garff West Valley Ford

Ken Garff West Valley Ford sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address4091 W 3500 S, West Valley City, UT 84120
Phone801-559-0314
Websitekengarffwestvalleyford.com
Listed featuresOil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay, Delivery
TypeFord dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 8 PM
Saturday9 AM to 8 PM
SundayClosed

Common Questions

Is Ken Garff West Valley Ford a good dealer?
Ken Garff West Valley Ford earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 3,897 public reviews averaging 4.4 stars, with 13.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Ken Garff West Valley Ford inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in West Valley City. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Ken Garff West Valley Ford open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Salt Lake City, UT. Found a car here? Book a pre purchase inspection in Salt Lake City, UT before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500