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Dealers / Salt Lake City, UT / Ken Garff Hyundai Downtown
Hyundai dealerSalt Lake City, UT
B

Ken Garff Hyundai Downtown

Buyer's Guide grade B · 2,086 public reviews · September 2026

Ken Garff Hyundai Downtown earns a B. 2,086 public reviews average 4.4 stars and 13.6 percent are one or two stars. That ranks it above 41 percent of graded dealers around Salt Lake City.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 13.6 percent, higher than the 10.7 percent typical near Salt Lake City
  • Reviewers mention kind staff most, in 61 reviews
  • Closed Sundays · Hyundai dealer

Why It Got a B

The star average is 4.4 from 2,086 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 13.6 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,611 77%
4 star140 7%
3 star52 2%
2 star41 2%
1 star242 12%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

kind staff 61oil change 39no pressure sales 28tire rotation 18loaner car 13engine replacement 10video updates 5car detailing 4key fob battery replacement 3video inspection 3

Reviews here bring up engine replacement. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Ken Garff Hyundai Downtown

Ken Garff Hyundai Downtown sells new Hyundai vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address717 S W Temple St, Salt Lake City, UT 84101
Phone801-384-1809
Websitekengarffhyundaidowntown.com
Listed featuresOil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay
TypeHyundai dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 8 PM
Saturday9 AM to 7 PM
SundayClosed

Common Questions

Is Ken Garff Hyundai Downtown a good dealer?
Ken Garff Hyundai Downtown earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 2,086 public reviews averaging 4.4 stars, with 13.6 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Ken Garff Hyundai Downtown inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Salt Lake City. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Ken Garff Hyundai Downtown open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Salt Lake City, UT. Found a car here? Book a pre purchase inspection in Salt Lake City, UT before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500