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Dealers / Sacramento, CA / Niello BMW Sacramento
BMW dealerSacramento, CA
B

Niello BMW Sacramento

Buyer's Guide grade B · 2,189 public reviews · September 2026

Niello BMW Sacramento earns a B. 2,189 public reviews average 4.5 stars and 9.6 percent are one or two stars. That ranks it above 69 percent of graded dealers around Sacramento.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 9.6 percent, lower than the 14.3 percent typical near Sacramento
  • Reviewers mention accommodating staff most, in 71 reviews
  • Open Sundays · BMW dealer

Why It Got a B

The star average is 4.5 from 2,189 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 9.6 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,784 81%
4 star132 6%
3 star64 3%
2 star39 2%
1 star170 8%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

accommodating staff 71finance department 26wait time 19loaner car 15attention to detail 13tire replacement 4complimentary car wash 3battery replacement 3video updates 3extended warranty 3

Reviews here bring up extended warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Niello BMW Sacramento

Niello BMW Sacramento sells new BMW vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address2020 Fulton Ave, Sacramento, CA 95825
Phone916-246-6890
Websitebmw.niello.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery, Veteran owned
TypeBMW dealer

Hours

Monday9 AM to 6 PM
Tuesday9 AM to 6 PM
Wednesday9 AM to 6 PM
Thursday9 AM to 6 PM
Friday9 AM to 6 PM
Saturday9 AM to 6 PM
Sunday10 AM to 6 PM

Common Questions

Is Niello BMW Sacramento a good dealer?
Niello BMW Sacramento earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 2,189 public reviews averaging 4.5 stars, with 9.6 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Niello BMW Sacramento inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Sacramento. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Niello BMW Sacramento open on Sunday?
Its listed Sunday hours are 10 AM to 6 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Sacramento, CA. Found a car here? Book a pre purchase inspection in Sacramento, CA before you sign.

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Inspect it on the lot

We check the car at Niello BMW Sacramento before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500