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Dealers / Providence, RI / Toyota of Smithfield
Toyota dealerSmithfield
B

Toyota of Smithfield

Buyer's Guide grade B · 3,907 public reviews · September 2026

Toyota of Smithfield earns a B. 3,907 public reviews average 4.6 stars and 9.8 percent are one or two stars. That ranks it above 65 percent of graded dealers around Providence.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 9.8 percent, lower than the 11.8 percent typical near Providence
  • Reviewers mention car buying experience most, in 203 reviews
  • Closed Sundays · Toyota dealer

Why It Got a B

The star average is 4.6 from 3,907 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 9.8 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star3,307 85%
4 star160 4%
3 star55 1%
2 star69 2%
1 star316 8%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 203personable staff 180easy process 108truck selection 100no pressure sales 74wait time 52tire rotation 43great deal 33informative staff 28extended warranty 12

Reviews here bring up extended warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Toyota of Smithfield

Toyota of Smithfield sells new Toyota vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address550 George Washington Hwy, Smithfield 02917
Phone401-723-0972
Websitetoyotaofsmithfield.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Debit cards
TypeToyota dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 6 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is Toyota of Smithfield a good dealer?
Toyota of Smithfield earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 3,907 public reviews averaging 4.6 stars, with 9.8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Toyota of Smithfield inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Smithfield. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Toyota of Smithfield open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Providence, RI. Found a car here? Book a pre purchase inspection in Providence, RI before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500