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Dealers / Providence, RI / Hurd Auto Mall
Used car dealerJohnston
C

Hurd Auto Mall

Buyer's Guide grade C · 2,089 public reviews · September 2026

Hurd Auto Mall earns a C. 2,089 public reviews average 4.3 stars and 15.5 percent are one or two stars. That ranks it above 40 percent of graded dealers around Providence.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 15.5 percent, higher than the 11.8 percent typical near Providence
  • Reviewers mention new truck most, in 203 reviews
  • Closed Sundays · Used car dealer

Why It Got a C

The star average is 4.3 from 2,089 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 15.5 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star1,606 77%
4 star99 5%
3 star61 3%
2 star49 2%
1 star274 13%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

new truck 203courteous staff 73car buying experience 69easy process 54wait time 48oil change 43tire rotation 28vehicle selection 19no pressure sales 18loaner vehicle 5

Buying From Hurd Auto Mall

Hurd Auto Mall is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1705 Hartford Ave, Johnston 02919
Phone401-751-6000
Websitehurdchevrolet.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Delivery
TypeUsed car dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 7 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is Hurd Auto Mall a good dealer?
Hurd Auto Mall earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 2,089 public reviews averaging 4.3 stars, with 15.5 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Hurd Auto Mall inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Johnston. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Hurd Auto Mall open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Providence, RI. Found a car here? Book a pre purchase inspection in Providence, RI before you sign.

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We check the car at Hurd Auto Mall before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500