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Dealers / Providence, RI / Empire Pre-Owned Superstore
Used car dealerSwansea, MA
C

Empire Pre-Owned Superstore

Buyer's Guide grade C · 1,075 public reviews · September 2026

Empire Pre-Owned Superstore earns a C. 1,075 public reviews average 4.2 stars and 19 percent are one or two stars. That ranks it above 29 percent of graded dealers around Providence.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 19 percent, higher than the 11.8 percent typical near Providence
  • Reviewers mention car buying experience most, in 101 reviews
  • Open Sundays · Used car dealer

Why It Got a C

The star average is 4.2 from 1,075 public reviews. After the grade pulls it toward the national average, it counts as 4.20. 19 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star820 76%
4 star38 4%
3 star13 1%
2 star13 1%
1 star191 18%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 101kind staff 65car selection 50easy process 39new car purchase 35financing 29no pressure sales 17test drive 13finding the right car 7affordability 4

Buying From Empire Pre-Owned Superstore

Empire Pre-Owned Superstore is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address2153 Grand Army of the Republic Hwy, Swansea, MA 02777
Phone833-345-8029
Websiteempirepreownedsuperstore.com
Listed featuresBuys vehicles, Rentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeUsed car dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 8 PM
Saturday9 AM to 6 PM
Sunday11 AM to 5 PM

Common Questions

Is Empire Pre-Owned Superstore a good dealer?
Empire Pre-Owned Superstore earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 1,075 public reviews averaging 4.2 stars, with 19 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Empire Pre-Owned Superstore inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Swansea. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Empire Pre-Owned Superstore open on Sunday?
Its listed Sunday hours are 11 AM to 5 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

FKostyas Auto Sales Incunder a mileFGas On The Rununder a mileFBristol County Auto Exchange, Inc.under a mileBCrestwood Auto Salesunder a mileCClass Act Motors Inc8.5 milesCGrieco Acura4.9 miles

Buyers Also Look At

BLou's Auto SalesSwanseaFKostyas Auto Sales IncSwanseaBCrestwood Auto SalesSwansea

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Providence, RI. Found a car here? Book a pre purchase inspection in Providence, RI before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Empire Pre-Owned Superstore before you sign.

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Inspect a car at Empire Pre-Owned Superstore

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500