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Dealers / Portland, ME / Freightliner & Western Star Of Maine
Truck dealerWestbrook
C

Freightliner & Western Star Of Maine

Buyer's Guide grade C · 128 public reviews · September 2026

Freightliner & Western Star Of Maine earns a C. 128 public reviews average 4.1 stars and 17.2 percent are one or two stars. That ranks it above 9 percent of graded dealers around Portland.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 17.2 percent, higher than the 7.4 percent typical near Portland
  • Reviewers mention parts department most, in 5 reviews
  • Closed Sundays · Truck dealer

Why It Got a C

The star average is 4.1 from 128 public reviews. After the grade pulls it toward the national average, it counts as 4.13. 17.2 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star81 63%
4 star17 13%
3 star8 6%
2 star0 0%
1 star22 17%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

parts department 5truck repair 4mechanics 3communication 3recliner chairs 2suspension 2dedicated staff 2code 2desk 2friday 2

Reviews here bring up mechanics. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Freightliner & Western Star Of Maine

Freightliner & Western Star Of Maine deals in trucks. Work trucks carry their history in the frame, the hitch and the drivetrain, and a clean cab can sit on a tired chassis. Check the tow gear and look underneath before you pay.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address10 Terminal St, Westbrook 04092
Phone207-591-1975
Websitefreightlinerofmaine.com
Listed featuresCredit cards, Debit cards, Phone pay, Delivery
TypeTruck dealer

Hours

Monday7 AM to 10 PM
Tuesday7 AM to 10 PM
Wednesday7 AM to 10 PM
Thursday7 AM to 10 PM
Friday7 AM to 10 PM
SaturdayClosed
SundayClosed

Common Questions

Is Freightliner & Western Star Of Maine a good dealer?
Freightliner & Western Star Of Maine earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 128 public reviews averaging 4.1 stars, with 17.2 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Freightliner & Western Star Of Maine inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Westbrook. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Freightliner & Western Star Of Maine open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Portland, ME. Found a car here? Book a pre purchase inspection in Portland, ME before you sign.

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We check the car at Freightliner & Western Star Of Maine before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500