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Dealers / Philadelphia, PA / New Concept Auto Exchange
Used car dealerGlenolden, PA
C

New Concept Auto Exchange

Buyer's Guide grade C · 39 public reviews · September 2026

New Concept Auto Exchange earns a C. 39 public reviews average 4.3 stars and 17.9 percent are one or two stars. That ranks it above 39 percent of graded dealers around Philadelphia.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 17.9 percent, higher than the 13.2 percent typical near Philadelphia
  • Reviewers mention professional staff most, in 11 reviews
  • Closed Sundays · Used car dealer

Why It Got a C

The star average is 4.3 from 39 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 17.9 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star30 77%
4 star2 5%
3 star0 0%
2 star1 3%
1 star6 15%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

professional staff 11pricing 4car selection 4questions 4car buying process 3honest 3information 3overall experience 2lemon 2buying a car 2

Reviews here bring up lemon. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From New Concept Auto Exchange

New Concept Auto Exchange is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

This business has not claimed its public listing. Nationally, graded dealers with an unclaimed listing earn an F 42 percent of the time, against 13 percent for claimed ones. Confirm the address and phone before you go.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address185 S MacDade Blvd, Glenolden, PA 19036
Phone484-494-6116
Listed featuresBuys vehicles, Sells used vehicles, Checks, Credit cards, Debit cards, Delivery
TypeUsed car dealer

Hours

Monday10 AM to 6 PM
Tuesday10 AM to 6 PM
Wednesday10 AM to 6 PM
Thursday10 AM to 6 PM
Friday10 AM to 6 PM
Saturday10 AM to 5 PM
SundayClosed

Common Questions

Is New Concept Auto Exchange a good dealer?
New Concept Auto Exchange earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 39 public reviews averaging 4.3 stars, with 17.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at New Concept Auto Exchange inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Glenolden. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is New Concept Auto Exchange open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Philadelphia, PA. Found a car here? Book a pre purchase inspection in Philadelphia, PA before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at New Concept Auto Exchange before you sign.

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Inspect a car at New Concept Auto Exchange

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500