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Dealers / Orlando, FL / Greenway Kia West
Kia dealerOrlando, FL
C

Greenway Kia West

Buyer's Guide grade C · 8,222 public reviews · September 2026

Greenway Kia West earns a C. 8,222 public reviews average 4.3 stars and 15.4 percent are one or two stars. That ranks it above 35 percent of graded dealers around Orlando.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 15.4 percent, higher than the 11.1 percent typical near Orlando
  • Reviewers mention kind staff most, in 233 reviews
  • Open Sundays · Kia dealer

Why It Got a C

The star average is 4.3 from 8,222 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 15.4 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star6,508 79%
4 star317 4%
3 star128 2%
2 star135 2%
1 star1,134 14%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

kind staff 233car buying experience 233new car purchase 191wait time 103oil change 96rude staff 45no pressure sales 42appointment scheduling 36bait and switch 19parts department 15

Reviews here bring up bait and switch. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Greenway Kia West

Greenway Kia West sells new Kia vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address3407 W Colonial Dr, Orlando, FL 32808
Phone407-863-4456
Websitegreenwaykiawest.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Latino owned
TypeKia dealer

Hours

Monday9 AM to 9 PM
Tuesday9 AM to 9 PM
Wednesday9 AM to 9 PM
Thursday9 AM to 9 PM
Friday9 AM to 9 PM
Saturday9 AM to 9 PM
Sunday11 AM to 6 PM

Common Questions

Is Greenway Kia West a good dealer?
Greenway Kia West earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 8,222 public reviews averaging 4.3 stars, with 15.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Greenway Kia West inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Orlando. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Greenway Kia West open on Sunday?
Its listed Sunday hours are 11 AM to 6 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Orlando, FL. Found a car here? Book a pre purchase inspection in Orlando, FL before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500