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Dealers / Omaha, NE / New Horizons Auto Center
Used car dealerCouncil Bluffs, IA
B

New Horizons Auto Center

Buyer's Guide grade B · 118 public reviews · September 2026

New Horizons Auto Center earns a B. 118 public reviews average 4.4 stars and 14.4 percent are one or two stars. That ranks it above 39 percent of graded dealers around Omaha.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 14.4 percent, higher than the 10.4 percent typical near Omaha
  • Reviewers mention kind staff most, in 7 reviews
  • Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.4 from 118 public reviews. After the grade pulls it toward the national average, it counts as 4.38. 14.4 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star96 81%
4 star3 3%
3 star2 2%
2 star1 1%
1 star16 14%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

kind staff 7fast process 6quality cars 6warranty 6no pressure sales 4gmc acadia 2quick approval 2low rates 2truck purchase 2clean car 2

Reviews here bring up warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From New Horizons Auto Center

New Horizons Auto Center is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address2330 Railroad Hwy, Council Bluffs, IA 51503
Phone712-328-0306
Websitenewhorizonsautocenter.com
Listed featuresBuys vehicles, Sells used vehicles, Credit cards, Debit cards, Phone pay
TypeUsed car dealer

Hours

Monday10 AM to 7 PM
Tuesday10 AM to 7 PM
Wednesday10 AM to 7 PM
Thursday10 AM to 7 PM
Friday10 AM to 7 PM
SaturdayClosed
SundayClosed

Common Questions

Is New Horizons Auto Center a good dealer?
New Horizons Auto Center earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 118 public reviews averaging 4.4 stars, with 14.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at New Horizons Auto Center inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Council Bluffs. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is New Horizons Auto Center open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Omaha, NE. Found a car here? Book a pre purchase inspection in Omaha, NE before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at New Horizons Auto Center before you sign.

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Inspect a car at New Horizons Auto Center

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500