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Dealers / Norco, CA / Empire Nissan
Nissan dealerOntario, CA
A

Empire Nissan

Buyer's Guide grade A · 1,942 public reviews · September 2026

Empire Nissan earns an A. 1,942 public reviews average 4.7 stars and 6 percent are one or two stars. That ranks it above 85 percent of graded dealers around Norco.

At a glance

  • Past buyers are close to unanimous. Few complaints across a long record.
  • Complaint share 6 percent, lower than the 9.8 percent typical near Norco
  • Reviewers mention car buying experience most, in 53 reviews
  • Open Sundays · Nissan dealer

Why It Got an A

The star average is 4.7 from 1,942 public reviews. After the grade pulls it toward the national average, it counts as 4.69. 6 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star1,718 88%
4 star94 5%
3 star14 1%
2 star13 1%
1 star103 5%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 53oil change 51courteous staff 47wait time 30new car purchase 25no upselling 9tire rotation 9battery replacement 3no hassle 3online appointment scheduling 2

Buying From Empire Nissan

Empire Nissan sells new Nissan vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1377 Kettering Dr, Ontario, CA 91761
Phone909-906-7424
Websiteempirenissan.com
Listed featuresRentals, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeNissan dealer

Hours

Monday8.30 AM to 9 PM
Tuesday8.30 AM to 9 PM
Wednesday8.30 AM to 9 PM
Thursday8.30 AM to 9 PM
Friday8.30 AM to 9 PM
Saturday8.30 AM to 9 PM
Sunday10 AM to 8 PM

Common Questions

Is Empire Nissan a good dealer?
Empire Nissan earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 1,942 public reviews averaging 4.7 stars, with 6 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Empire Nissan inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Ontario. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Empire Nissan open on Sunday?
Its listed Sunday hours are 10 AM to 8 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Norco, CA. Found a car here? Book a pre purchase inspection in Norco, CA before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500