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Dealers / Norco, CA / Crown Toyota
Toyota dealerOntario, CA
B

Crown Toyota

Buyer's Guide grade B · 9,585 public reviews · September 2026

Crown Toyota earns a B. 9,585 public reviews average 4.6 stars and 7.2 percent are one or two stars. That ranks it above 73 percent of graded dealers around Norco.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 7.2 percent, lower than the 9.8 percent typical near Norco
  • Reviewers mention car buying experience most, in 854 reviews
  • Open Sundays · Toyota dealer

Why It Got a B

The star average is 4.6 from 9,585 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 7.2 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.

How the Stars Break Down

5 star8,262 86%
4 star497 5%
3 star132 1%
2 star99 1%
1 star595 6%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 854kind staff 336new car purchase 241truck selection 237finance department 130wait time 116no pressure sales 109no haggling 62loaner car 16no hassle 15

Buying From Crown Toyota

Crown Toyota sells new Toyota vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1201 Kettering Dr, Ontario, CA 91761
Phone909-390-9700
Websitecrowntoyota.com
Listed featuresRentals, Oil changes, Service department, Checks, Credit cards, Debit cards, Phone pay, Women owned
TypeToyota dealer

Hours

Monday8.30 AM to 9 PM
Tuesday8.30 AM to 9 PM
Wednesday8.30 AM to 9 PM
Thursday8.30 AM to 9 PM
Friday8.30 AM to 9 PM
Saturday8.30 AM to 9 PM
Sunday8.30 AM to 9 PM

Common Questions

Is Crown Toyota a good dealer?
Crown Toyota earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 9,585 public reviews averaging 4.6 stars, with 7.2 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Crown Toyota inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Ontario. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Crown Toyota open on Sunday?
Its listed Sunday hours are 8.30 AM to 9 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Norco, CA. Found a car here? Book a pre purchase inspection in Norco, CA before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Crown Toyota before you sign.

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Inspect a car at Crown Toyota

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500