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Dealers / Norco, CA / Citrus Motors Ford
Ford dealerOntario, CA
B

Citrus Motors Ford

Buyer's Guide grade B · 3,858 public reviews · September 2026

Citrus Motors Ford earns a B. 3,858 public reviews average 4.6 stars and 8.3 percent are one or two stars. That ranks it above 69 percent of graded dealers around Norco.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 8.3 percent, lower than the 9.8 percent typical near Norco
  • Reviewers mention new car purchase most, in 106 reviews
  • Open Sundays · Ford dealer

Why It Got a B

The star average is 4.6 from 3,858 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 8.3 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star3,336 86%
4 star151 4%
3 star52 1%
2 star49 1%
1 star270 7%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

new car purchase 106no pressure sales 82great deal 71easy purchase 34truck selection 18no hassle 12kia sorento 12telluride 10no haggling 9product specialist 9

Buying From Citrus Motors Ford

Citrus Motors Ford sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address3627 E Guasti Rd, Ontario, CA 91761
Phone909-390-0930
Websitecitrusford.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeFord dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 8 PM
Saturday9 AM to 8 PM
Sunday9 AM to 8 PM

Common Questions

Is Citrus Motors Ford a good dealer?
Citrus Motors Ford earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 3,858 public reviews averaging 4.6 stars, with 8.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Citrus Motors Ford inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Ontario. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Citrus Motors Ford open on Sunday?
Its listed Sunday hours are 9 AM to 8 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Norco, CA. Found a car here? Book a pre purchase inspection in Norco, CA before you sign.

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Inspect it on the lot

We check the car at Citrus Motors Ford before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500