Mercedes-Benz of Union - A Ray Catena Dealership
Buyer's Guide grade C · 1,613 public reviews · September 2026
Mercedes-Benz of Union - A Ray Catena Dealership earns a C. 1,613 public reviews average 4.3 stars and 15.6 percent are one or two stars. That ranks it above 34 percent of graded dealers around Newark.
At a glance
- Mixed. Many buyers were happy, but a real share were not.
- Complaint share 15.6 percent, higher than the 11.5 percent typical near Newark
- Reviewers mention sales representative most, in 116 reviews
- Closed Sundays · Mercedes-Benz dealer
Why It Got a C
The star average is 4.3 from 1,613 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 15.6 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From Mercedes-Benz of Union - A Ray Catena Dealership
Mercedes-Benz of Union - A Ray Catena Dealership sells new Mercedes-Benz vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 2585 US-22 W, Union, NJ 07083 |
|---|---|
| Phone | 908-379-7200 |
| Website | raycatenaunion.com |
| Listed features | Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay |
| Type | Mercedes-Benz dealer |
Hours
| Monday | 9 AM to 7 PM |
|---|---|
| Tuesday | 9 AM to 7 PM |
| Wednesday | 9 AM to 7 PM |
| Thursday | 9 AM to 7 PM |
| Friday | 9 AM to 6 PM |
| Saturday | 9 AM to 6 PM |
| Sunday | Closed |
Common Questions
Is Mercedes-Benz of Union - A Ray Catena Dealership a good dealer?
Can I get a car at Mercedes-Benz of Union - A Ray Catena Dealership inspected before I buy?
How is the grade worked out?
Is Mercedes-Benz of Union - A Ray Catena Dealership open on Sunday?
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The grade covers the dealer. We check the car.
122 points, a full scan and a road test, on the lot, same day report.