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Dealers / New York, NY / Empire Nissan of Bay Ridge
Nissan dealerBrooklyn, NY
B

Empire Nissan of Bay Ridge

Buyer's Guide grade B · 6,245 public reviews · September 2026

Empire Nissan of Bay Ridge earns a B. 6,245 public reviews average 4.4 stars and 13.5 percent are one or two stars. That ranks it above 47 percent of graded dealers around New York.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 13.5 percent, higher than the 12.4 percent typical near New York
  • Reviewers mention understanding staff most, in 249 reviews
  • Open Sundays · Nissan dealer

Why It Got a B

The star average is 4.4 from 6,245 public reviews. After the grade pulls it toward the national average, it counts as 4.40. 13.5 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star5,111 82%
4 star194 3%
3 star95 2%
2 star72 1%
1 star773 12%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

understanding staff 249car buying experience 227car selection 131great deal 82wait time 64no pressure sales 54leasing process 48leasing a car 44nissan rogue 17easy in and out 14

Buying From Empire Nissan of Bay Ridge

Empire Nissan of Bay Ridge sells new Nissan vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address6501 5th Ave, Brooklyn, NY 11220
Phone347-309-4076
Websiteshopempirenissan.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Delivery
TypeNissan dealer

Hours

Monday9.30 AM to 7 PM
Tuesday9.30 AM to 7 PM
Wednesday9.30 AM to 7 PM
Thursday9.30 AM to 7 PM
Friday9.30 AM to 7 PM
Saturday9 AM to 7 PM
Sunday11 AM to 5 PM

Common Questions

Is Empire Nissan of Bay Ridge a good dealer?
Empire Nissan of Bay Ridge earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 6,245 public reviews averaging 4.4 stars, with 13.5 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Empire Nissan of Bay Ridge inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Brooklyn. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Empire Nissan of Bay Ridge open on Sunday?
Its listed Sunday hours are 11 AM to 5 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500