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Dealers / New Orleans, LA / Cadillac of New Orleans
Cadillac dealerMetairie, LA
B

Cadillac of New Orleans

Buyer's Guide grade B · 1,349 public reviews · September 2026

Cadillac of New Orleans earns a B. 1,349 public reviews average 4.6 stars and 8.6 percent are one or two stars. That ranks it above 72 percent of graded dealers around New Orleans.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 8.6 percent, lower than the 12.5 percent typical near New Orleans
  • Reviewers mention xt5 most, in 44 reviews
  • Closed Sundays · Cadillac dealer

Why It Got a B

The star average is 4.6 from 1,349 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 8.6 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,143 85%
4 star67 5%
3 star23 2%
2 star18 1%
1 star98 7%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

xt5 44car cleaning 14ct5 7used cars 7optiq 6seamless purchase 5quick repairs 3financing process 3short wait times 2truck purchase 2

Buying From Cadillac of New Orleans

Cadillac of New Orleans sells new Cadillac vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address3100 Lime St, Metairie, LA 70006
Phone504-266-0150
Websiteneworleanscadillac.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeCadillac dealer

Hours

Monday8.30 AM to 7 PM
Tuesday8.30 AM to 7 PM
Wednesday8.30 AM to 7 PM
Thursday8.30 AM to 7 PM
Friday8.30 AM to 7 PM
Saturday8.30 AM to 6 PM
SundayClosed

Common Questions

Is Cadillac of New Orleans a good dealer?
Cadillac of New Orleans earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,349 public reviews averaging 4.6 stars, with 8.6 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Cadillac of New Orleans inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Metairie. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Cadillac of New Orleans open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in New Orleans, LA. Found a car here? Book a pre purchase inspection in New Orleans, LA before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500