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Dealers / Miami, FL / Ford of Hialeah
Ford dealerHialeah, FL
B

Ford of Hialeah

Buyer's Guide grade B · 3,148 public reviews · September 2026

Ford of Hialeah earns a B. 3,148 public reviews average 4.5 stars and 11.5 percent are one or two stars. That ranks it above 47 percent of graded dealers around Miami.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 11.5 percent, higher than the 10 percent typical near Miami
  • Reviewers mention el financista most, in 57 reviews
  • Closed Sundays · Ford dealer

Why It Got a B

The star average is 4.5 from 3,148 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 11.5 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star2,574 82%
4 star136 4%
3 star76 2%
2 star52 2%
1 star310 10%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

el financista 57alfredo 48vendor's attention 30waiting time 12truck purchase 10product knowledge 9parts availability 6honest salesperson 5car change 5family atmosphere 5

Buying From Ford of Hialeah

Ford of Hialeah sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1200 W 49th St, Hialeah, FL 33012
Phone305-820-2580
Websitefordofhialeah.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeFord dealer

Hours

Monday7 AM to 7 PM
Tuesday7 AM to 7 PM
Wednesday7 AM to 7 PM
Thursday7 AM to 7 PM
Friday7 AM to 7 PM
Saturday7 AM to 5 PM
SundayClosed

Common Questions

Is Ford of Hialeah a good dealer?
Ford of Hialeah earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 3,148 public reviews averaging 4.5 stars, with 11.5 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Ford of Hialeah inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Hialeah. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Ford of Hialeah open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Miami, FL. Found a car here? Book a pre purchase inspection in Miami, FL before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500