MHC Ford - Memphis

Buyer's Guide grade C · 97 public reviews · September 2026

MHC Ford - Memphis earns a C. 97 public reviews average 4.1 stars and 16.5 percent are one or two stars. That ranks it above 42 percent of graded dealers around Memphis.

At a glance

Mixed. Many buyers were happy, but a real share were not.
Complaint share 16.5 percent, level with the 16.5 percent typical near Memphis
Reviewers mention caring staff most, in 6 reviews
Closed Sundays · Ford dealer

Why It Got a C

The star average is 4.1 from 97 public reviews. After the grade pulls it toward the national average, it counts as 4.14. 16.5 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star63 65%

4 star13 13%

3 star5 5%

2 star1 1%

1 star15 15%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

caring staff 6diagnosis 5truck 5refund 4towed 3car repair 3timely repair 2issue resolution 2labor 2overall experience 2

Buying From MHC Ford - Memphis

MHC Ford - Memphis sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	3331 1 Pl, Memphis, TN 38116
Phone	901-332-8990
Website	mhc.com
Listed features	Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay
Type	Ford dealer

Hours

Monday	7 AM to 6 PM
Tuesday	7 AM to 6 PM
Wednesday	7 AM to 6 PM
Thursday	7 AM to 6 PM
Friday	7 AM to 6 PM
Saturday	Closed
Sunday	Closed

Common Questions

Is MHC Ford - Memphis a good dealer?

MHC Ford - Memphis earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 97 public reviews averaging 4.1 stars, with 16.5 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at MHC Ford - Memphis inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Memphis. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is MHC Ford - Memphis open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

FAuto Outletunder a mile FMetro Car Salesunder a mile AAmerican Car Centerunder a mile BMidsouth-Global Auto Salesunder a mile CCarz Inc of Memphis11.0 miles CSuper Deal Auto Sales Corp11.2 miles

Buyers Also Look At

CLanders Ford MemphisMemphis

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Memphis, TN. Found a car here? Book a pre purchase inspection in Memphis, TN before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at MHC Ford - Memphis before you sign.

951-267-8500 Call now

Inspect a car at MHC Ford - Memphis

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500